The Nigeria Electricity Supply Industry (NESI) has followed the current trend for disputes to be resolved by methods other than litigation. Alternative Dispute Resolution (ADR) Mechanisms such as arbitration, mediation and conciliation are more result-oriented and are provided under the Market Rules of the NESI.

In furtherance to this and pursuant to the Market Rules, the Nigerian Electricity Regulatory Commission (NERC) has appointed a Dispute Resolution Counsellor (DRC) who shall administer the dispute resolution provisions of the Market Rules. In addition, NERC has also appointed 12 members of the Dispute Resolution Panel (DRP) following a rigorous screening process. The DRP members are seasoned professionals with cognate experiences in their various fields of specializations. The function of the DRP is to hear and resolve disputes.


Click here to view the profiles of members of the Dispute Resolution Panel

According to the Market Rules, disputing parties wishing to submit to this mechanism are to choose one or three persons from the members of the panel to resolve their dispute. Interested Parties are encouraged to study Rule 43 of the Market Rules. The procedure for the resolution of disputes has been stated there.

The DRC may be contacted by any of these channels

1.    Email: drc@nerc.gov.ng or
2.    by phone: 
3.    Correspondences can be addressed to the Dispute Resolution Counselor through:

Dispute Resolution Counselor
c/o Markets, Competition & Rates Division, 
Nigerian Electricity Regulatory Commission
Plot 1387, Cadastral Zone A00
Central Business District
Abuja, F.C.T, Nigeria 
P.M.B 136, Garki, Abuja.